Delivery & Returns

Local delivery

Free local delivery is available within Whistler and Pemberton. Deliveries are made from 3pm – 6pm on Fridays. Please leave detailed instructions on where to leave your delivery if you won’t be home during that time.

In-store pickup

In-store pickup is at our Training Studio located at 5-1366 Aster St in Pemberton. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up on Fridays at 6:30pm. If you are unable to make it to the studio for 6:30pm please let us know and we can make alternate arrangements together.

Please note: Happy Dogs Raw orders must be placed by Monday at 5pm for Friday delivery. Please have your order confirmation email with you when you come.

Refunds, returns, and exchanges

Please note all products are non-refundable. If you have any concerns with your order once delivered, please email us at info@alpinedogs.ca with your order number. We address all concerns on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at info@alpinedogs.ca.